Shred Agent

By Oli on Friday, 23rd March 2007. More information. Comments.

Before I get started reviewing Shred Agent, I'll disclose that this is a paid-for review. I have, however only been paid for the review and not its outcome. All following opinions are my own. Shred Agent is an application that can automatically securely

Before I get started reviewing Shred Agent, I'll disclose that this is a paid-for review. I have, however only been paid for the review and not its outcome. All following opinions are my own.

Shred Agent is an application that can automatically securely delete files. You might think that when you hurl something in the recycle bin and clear it that you've deleted something forever, but if you follow my tutorial on undeleting deleted files, you'll see how easy it is to break that myth!

A "secure delete" is one that writes over the space on the harddisk where the data was previously stored repeated times. This will stop people with the right tools being able to recover the previously deleted data. Shred Agent does this all for you and is quote friendly and minimalistic about the whole process.

I did have some issues starting Shred Agent after install. It did want to crash out a couple of times giving me screens like this:

CRASH!

That might be expected with beta releases but the version I am testing is a "stable" release. I did get it up and running after a few attempts and this allowed me to continue reviewing.

Main screen turn on

I realise that reading the manual is frowned upon in the technology world, especially amongst us that have XY sex chromosomes, but I thought I would take a look and see exactly what Shred Agent offers.

Wiping free disk space is necessary to make irrecoverable all previously deleted files.

As you can see, there is some broken English lurking in the manual but it's by no means terrible — the meaning can be understood in each case. Shred Agent is made an American company, AKS-Labs, who also have a Russian branch... It's hard to tell who was responsible for the manual.

Anyhow, the features of Shred Agent don't compete that well with similar products. Programs that I have grown up with such as the secure deleter that used to be included with Iolo System Mechanic offer far more options in terms of how securely to delete a single file. That made it very useful if you knew what files were an issue and knew how securely you needed them deleting.

"How securely"? Yes. You can overwrite the space where a file was one or two times and still be able to use forensic hardware to read out a ghost of the data. US Military specs for secure deletion is 7-passes or alternating fuzz-data and 00 data. Shred Agent only does 1-pass at a time so it's hard to tell exactly when your data that you deleted becomes secure.

Scans do take around 30 minutes to complete on average hardware. If you have RAID systems that slow down short random access to the disk you can consider doubling that. Scanning is also quite a noisy process, again depending on your hardware. It does slow things down while it runs.

It used 5megs of RAM while sitting there doing nothing (fairly good) and no CPU (as expected). While sitting in the system tray, this plummets to 476K! When running the RAM usage spikes to an entire 20megs (nothing shocking or bad about that at all) but the CPU usage did hover around 45%.

That does mean running a scan is likely to be a "last thing to do at night time" thing before you leave the computer for the magical Land of Zed, and that's a problem for people who either use their computer in their bedroom or people who turn their computers off when they're not using them.

AKS-Labs have clearly put a lot of effort into making this as less of a memory hog as they possibly can. With a few more features and a little more stability, this certainly could become a must have application for people that are paranoid over their physical system's security and the data stored on it. As it is though, I would recommend having a look at Iolo DriveScrubber which, for half the price of Shred Agent, covers the features that I said Shred Agent missed and for three computers.

But it is early days for this application. Iolo have a big head start on them, so Shred Agent is definitely one to keep your eye on.

Grav

Written by Oli on Friday, 23 March 2007. Tagged with review, technology. Read 2995 times. If you liked it, please give it a digg.

#1 /* 2 years, 7 months ago */
I guess you ran it on Vista? Or XP emulation in Vista... as follows from web-site Vista is not supported yet.
#2 — Author comment /* 2 years, 7 months ago */
No it was on a pure (and fresh) XP Service Pack 2 install.

People reading this should note that Bob is here representing AKS-Labs.
#3 /* 2 years, 7 months ago */
As you can see, there is some broken English lurking in the manual but it's by no means terrible — the meaning can be understood in each case. Shred Agent is made an American company, AKS-Labs, who also have a Russian branch... It's hard to tell who was responsible for the manual.


I guess mistakes happen. :)

I never bother with trying to securely delete files. I figure if I wouldn't want anyone to know I had it on my computer then I should never have had it on my computer in the first place.
Nate
#4 — Author comment /* 2 years, 7 months ago */
Well I can see the justification if you are dealing with really sensitive data, on a computer that might not be secure or just in your control forever.

The example being: you buy a laptop, whack all your banking information on it and use it for a couple of years. You then want to upgrade and don't really want to keep the old one so whack it on eBay. It's times like those where you want to wipe the smallest memory of your existence off the computer as you're not sure who the buyer is going to be and what their intentions are with your data.

I never sell HDs I've used -- partly because I use a desktop and space isn't really an issue, partly because HDs are so damned cheap so by the time I come to upgrade, an 80gig isn't worth the time to sell it and partly because I don't want some ratbag on the other side of the country trying to rip out all my data.
#5 /* 2 years, 7 months ago */
I have only ever given old HDs to friends so never really worried about it. But I can see your point about the banking information.
Nate
#6 /* 12 months, 21 days ago */
Shred Agent is the only existing software I know of that automatically intercepts delete calls made by other software (including Windows itself) and securely deletes the data.

This eliminates the need to ever wipe free space on your disk, because no matter what is deleted Shred Agent makes sure it is done securely. The only gap this software leaves is data that the software you use does not automatically delete. Combined with something such as CCleaner (free) Shred Agent is an extremely good implementation for paranoid or security conscious users.

If the price was more like 15-20$ it would be a good deal, but in my mind 60$ is outrageous.
#7 /* 79 days, 1 hour ago */
I can't believe there is no Vista support. I tried it on Vista and it seems to work with one problem of not always staring up with windows.
My complaint is that NOWHERE on the web site does it say it does not work on Vista, that is an outrageous lack of openness.
Gil, W0MN http://webpages.charter.net/gbaron

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